Login to OneDrive with your Microsoft or Office 365 account.
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Email, phone, or Skype. Can’t access your account? Just sign in and go Access your favorite Microsoft products and services with just one login. From Office and Windows to Xbox and Skype, one username and password connects you to the files, photos, people, and content you care about most.
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You can't sign in to Microsoft Office 365, Microsoft Azure, or Microsoft Intune. You might be trying to sign in by using a portal such as https://login.microsoftonline.com. Or, you might be trying to sign in by using a non-browser–based app, such as one of the following:
The following conditions might cause this issue:
Tip
To diagnose and automatically fix several common Office sign-in issues, you can download and run the Microsoft Support and Recovery Assistant.
To resolve this issue, follow these steps.
If you can sign in to the portal, but you can't sign in to a non-browser–based app, such as an Office app or an app on your mobile device to check email, follow these steps:
If you can't sign in to the portal, use one of the solutions in the following table, as appropriate for your situation.
| Error or description | Solution |
|---|---|
| We don't recognize this user ID or password. Make sure you typed the user ID assigned to you by your organization. It usually looks like someone@example.com or someone@example.onmicrosoft.com. And check to make sure you typed the correct password. | To resolve this issue, see 'We don't recognize this user ID or password' error when a user tries to sign in to the Office 365 portal. |
| You've tried to sign in too many times with an incorrect user ID or password. | After 10 unsuccessful sign-in attempts (wrong password), the user is locked out for one minute. Subsequent incorrect sign-in attempts will lock out the user for increasing durations. To resolve this issue, do one of these methods: 1. Try again. You will have to enter a random set of letters and number as part of the sign-in process. 2. Update your password on all devices that connect to your account. 3. Reset your password. |
| It looks like your account has been blocked. Please contact your admin to unblock it. | To resolve this issue, see 'It looks like your account has been blocked' error when a user tries to sign in to Office 365. If the issue still occurs, use one of these methods: 1. Wait 15 minutes, and then try again. 2. Have your admin reset the password. This unlocks the account. |
| Sorry, that didn't work. This doesn't look like a valid user ID. Make sure you typed the user ID assigned to you by your organization. It usually looks like someone@example.com or someone@example.onmicrosoft.com. | To resolve this issue, see 'This doesn't look like a valid user ID' error when a user tries to sign in to Office 365. |
| You're automatically signed in as a different user. | If you're using more than one user account in a web browser, try one of these methods: 1. Sign out of the portal. 2. Clear the cache in the web browser, delete Internet cookies, and then try to sign in again. |
| You see a correlation ID that resembles 'Correlation ID:ac5d279c-cf72-5073-278e-a5b2b0c8a4bc' | Contact Microsoft Technical Support. |
| You're asked to change your password. | Your password may be temporary or your password has expired. If you're prompted, change your password. |
| Sorry, but we're having trouble signing you in. Please try again in a few minutes. If this doesn't work, you might want to contact your admin and report the error: <error code> | To resolve this, see 'This doesn't look like a valid user ID' error when a user tries to sign in to Office 365. |
| You don't see any of the previous error messages, and the website address doesn't start with https://login.microsoftonline.com. | You may be a federated user. Work with your company admin, and see How to use Remote Connectivity Analyzer to troubleshoot single sign-on issues for Office 365, Azure, or Intune and A federated user is prompted unexpectedly to enter their work or school account credentials. |
| Sorry! We can't process your request. Your session is invalid or expired. There was an error processing your request because your session is invalid or expired. Please try again. | To resolve this issue, see 'Sorry! We can't process your request' error when you try to set up security verification settings for Azure Multi-Factor Authentication. |
| We did not receive the expected response. Please try again. | To resolve this issue, see 'We did not receive the expected response' error message when you try to sign in by using Azure Multi-Factor Authentication. |
| We didn't receive a response. Please try again. | To resolve this issue, see 'We didn't receive a response' error message when you try to sign in by using Azure Multi-Factor Authentication. |
| Sorry, our account verification system is having trouble. This could be temporary, but if you see it again, you might want to contact your admin. | To resolve this issue, see 'Account verification system is having trouble' error message when you try to sign in by using a work or school account. |
Still need help? Go to Microsoft Community or the Azure Active Directory Forums website.
If you are an admin for a Microsoft Business Subscription who requires assisted technical support, see Ways to contact support for business products - Admin Help. Sip 1 0 5.
For all others, contact Microsoft Support.
If you use any Microsoft services (Office, Outlook, etc.), you have a Microsoft account. If you don't have an account yet, you can create one during the sign-in process.
Go to Microsoft account and select Sign in.
Type the email, phone number, or Skype sign-in that you use for other services (Outlook, Office, etc.), then select Next. If you don't have a Microsoft account, you can select No account? Create one!.Note that we recommend using an email you already have and use regularly.
Type your password and select the Keep me signed in box if you want to go straight into your account next time (not recommended for shared computers).
Select Sign in.
Here are some other ways to sign in to your Microsoft account. Download leopard for mac.
Sign in to Xbox Live on your Xbox One. https://torrent-disney.mystrikingly.com/blog/utilitech-recessed-lighting-installation-instructions.
Sign in to Office.
Sign in securily without a password, using the Microsoft Authenticator app.
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